Author name: Ronald Akhtar

Tax Planning Strategies for Small Businesses in 2025
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How an RCM Audit Can Increase Your Practice Revenue in 2025

Top Small Business Tax Deductions 2025 You Shouldn’t Miss Small business tax deductions 2025 Small business tax deductions 2025 are a crucial way for entrepreneurs to save money while staying compliant. Understanding which expenses qualify as deductions helps small business owners reduce taxable income, improve cash flow, and reinvest savings back into growth.Healthcare practices face mounting financial pressures as reimbursement rates stagnate while operational costs continue to climb. Revenue Cycle Management (RCM) represents the backbone of healthcare financial operations, encompassing everything from patient registration to final payment collection. An RCM audit serves as a comprehensive evaluation of these processes, identifying inefficiencies and opportunities for improvement that can directly impact your bottom line. The financial stakes are significant. Industry reports show that practices conducting regular RCM audits typically see revenue increases of 15-25% within the first year of implementation. More importantly, these audits help reduce claim denials by up to 20%, streamline patient registration processes, and improve overall patient care by eliminating administrative bottlenecks. Understanding how an RCM audit can transform your practice’s financial health isn’t just about compliance—it’s about positioning your healthcare organization for sustainable growth and improved patient satisfaction in an increasingly competitive landscape. What is an RCM Audit? An RCM audit is a systematic examination of your revenue cycle processes, from patient scheduling through final payment collection. This comprehensive review analyzes every touchpoint in your financial workflow to identify gaps, inefficiencies, and compliance risks that may be costing your practice revenue. The audit process typically spans 30-60 days and involves detailed data analysis of your claims submission patterns, denial management procedures, patient registration accuracy, and electronic health record (EHR) integration. Auditors examine coding compliance, payer contracts, and AR follow-up processes to create a complete picture of your revenue cycle performance. Key components of an effective RCM audit include: Front-end processes: Patient scheduling, insurance verification, and registration accuracyMid-cycle operations: Medical coding, charge capture, and claims scrubbingBack-end activities: Payment posting, denial management, and accounts receivable follow-upTechnology integration: EHR functionality, automation tools, and reporting capabilitiesCompliance measures: HIPAA adherence, coding accuracy, and payer contract compliance Benefits of Conducting an RCM Audit Improved Revenue Cycle Efficiency RCM audits reveal bottlenecks that slow cash flow and increase costs to collect. A large hospital system recently reduced their average days in accounts receivable from 65 to 42 days after implementing audit recommendations, resulting in improved cash flow of over $2.3 million monthly. The audit process identifies specific areas where automation can reduce manual errors and speed up processing times. Many practices discover that simple workflow adjustments, such as standardizing patient registration procedures or implementing automated eligibility verification, can dramatically improve efficiency without major technology investments. Reduced Claim Denials Claim denials represent one of the most significant revenue drains for healthcare practices. RCM audits systematically analyze denial patterns to identify root causes, whether they stem from coding errors, missing documentation, or registration inaccuracies. Healthcare organizations that implement audit-driven denial reduction strategies typically see: One multi-specialty clinic reduced their denial rate from 12% to 7% within six months of implementing RCM audit recommendations, translating to over $180,000 in recovered revenue annually. Enhanced Compliance Healthcare regulations continue to evolve, making compliance a moving target for many practices. RCM audits ensure your processes align with current CMS guidelines, payer requirements, and HIPAA regulations. This proactive approach helps avoid costly penalties and reduces the risk of compliance-related revenue disruptions. Audits examine coding compliance, documentation requirements, and billing practices to identify potential compliance gaps before they become regulatory issues. Practices that maintain strong compliance scores through regular auditing report fewer claim denials and faster reimbursement cycles. Better Financial Reporting Accurate financial reporting requires clean data and standardized processes. RCM audits establish benchmarks and key performance indicators that enable more precise revenue forecasting and budget planning. This improved visibility helps practice leaders make informed decisions about staffing, technology investments, and service line expansion. Enhanced reporting capabilities also support better payer contract negotiations by providing concrete data on practice performance and patient outcomes. How to Conduct an Effective RCM Audit Preparation and Planning Successful RCM audits begin with thorough preparation. Define specific objectives, whether focusing on denial reduction, improving patient experience, or enhancing cybersecurity in RCM processes. Establish a project timeline that allows for comprehensive data analysis without disrupting daily operations. Assemble a cross-functional team including representatives from billing, clinical, and administrative departments. This collaborative approach ensures all aspects of the revenue cycle receive adequate attention during the audit process. Data Collection Comprehensive data analysis forms the foundation of any effective RCM audit. Gather at least 12 months of historical data covering: Modern cloud-based solutions make data collection more efficient and secure. These platforms provide real-time access to performance metrics while maintaining strict HIPAA compliance standards. Analysis and Reporting Data analysis should focus on identifying patterns and trends rather than isolated incidents. Use statistical analysis to determine which issues have the greatest financial impact and prioritize improvement opportunities accordingly. Key areas to analyze include: Create detailed reports that quantify current performance and project potential improvements. Include specific recommendations with timelines and resource requirements to support implementation planning. Implementation of Recommendations Successful audit outcomes depend on effective implementation of recommended changes. Prioritize quick wins that deliver immediate revenue improvements while developing longer-term strategies for complex system modifications. Focus on process automation opportunities, particularly in areas like patient registration validation, coding compliance checks, and denial management workflows. These improvements often deliver the fastest return on investment while reducing administrative burden on staff. 2025 RCM Trends Driving Audit Importance Increased Automation and AI Integration Artificial intelligence and machine learning technologies are revolutionizing RCM processes. Practices implementing AI-driven automation report 35-50% reductions in manual processing time and significant improvements in accuracy rates. RCM audits help identify the best opportunities for automation investment. Enhanced Patient Financial Experience Patient satisfaction scores increasingly reflect financial experience quality. Audits help identify friction points in billing processes, payment options, and financial communication strategies that impact patient retention and satisfaction. Value-Based Care Optimization As healthcare shifts toward value-based care models, RCM audits

RCM audit revenue leaks
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Hidden Revenue Leaks You Can Catch Only Through An RCM Audit

RCM audit revenue leaks In the fast-paced healthcare industry, every dollar counts. Yet, many practices unknowingly lose significant revenue each month due to hidden inefficiencies in their Revenue Cycle Management (RCM) process. These losses—often called revenue leaks—may not be obvious in daily operations but can add up to thousands or even millions annually. The most effective way to uncover and fix these issues is through a comprehensive RCM audit. This deep-dive analysis pinpoints where your billing, coding, claims management, and payment processes may be falling short—and provides a roadmap to recover lost income. In this article, we’ll explore the hidden revenue leaks you can only detect through an RCM audit, why they happen, and how to prevent them. 1. Undercoding and Overcoding Issues One of the most common sources of revenue loss comes from coding errors. An RCM audit reviews your coding patterns against medical records, ensuring that your documentation supports the billed services. By identifying coding inconsistencies, you can prevent underpayment and avoid costly compliance penalties. Example: A clinic providing complex procedures but billing them as basic consultations may be losing thousands per month without realizing it. 2. Unbilled Services and Missed Charges Sometimes, services rendered never make it to the billing stage. This can happen due to: An RCM audit cross-checks patient records, appointment logs, and billing data to identify unbilled services. Recovering these missed charges can significantly boost revenue without increasing patient volume. 3. Claim Denials That Go Unresolved Many practices write off denied claims instead of appealing them—often because they lack the time or staff to manage the process. But denial management is a crucial part of revenue recovery. An RCM audit will reveal: Tip: Even a 5% reduction in denials can mean a substantial revenue increase for most practices. 4. Eligibility and Authorization Failures A large number of claim denials stem from eligibility or prior authorization issues.Without a solid verification process, services may be provided to patients whose coverage does not apply—or whose insurer requires specific pre-approval. RCM audits analyze your front-end processes, including: Addressing these gaps ensures that you only provide services covered by the patient’s insurance and that claims are accepted the first time. 5. Slow or Inconsistent Payment Posting Payment posting may seem like a back-office task, but delays here can cause major bottlenecks. If payments are posted late—or incorrectly—your practice may: An RCM audit will compare EOBs (Explanation of Benefits) with posted payments to ensure accuracy and timeliness. Correcting these inefficiencies speeds up cash flow and ensures proper tracking of outstanding balances. 6. Inaccurate Patient Balances and Statements If patient balances are calculated incorrectly or statements are unclear, collections will suffer. Patients are more likely to pay when they: RCM audits review your patient billing process to identify miscalculations, outdated statement formats, or missing communication touchpoints. Fixing these issues improves patient satisfaction and increases self-pay collections. 7. Payer Contract Underpayments Sometimes payers don’t reimburse according to the contracted rate—either due to system errors or misinterpretation of agreements. Without a structured review process, these underpayments go unnoticed. An RCM audit will: This ensures that you get every dollar you’re entitled to under your negotiated agreements. 8. Incomplete or Inaccurate Documentation Without proper documentation, even the most accurate coding won’t hold up in a payer review. Missing information like physician signatures, test results, or treatment notes can cause claim rejections or reduced payments. An RCM audit will highlight documentation gaps and help standardize processes so every claim is fully supported from the start. 9. Inefficient Follow-Up on Accounts Receivable (A/R) Outstanding A/R is one of the most obvious—but often overlooked—signs of revenue leakage. Many practices simply don’t have a systematic approach to follow up on unpaid claims or patient balances. RCM audits help: The ROI of Catching Revenue Leaks The cost of an RCM audit is often far outweighed by the revenue it helps recover. A single audit can: By fixing revenue leaks early, you’re not just recovering lost income—you’re preventing future losses. How Often Should You Conduct an RCM Audit? Best practice is to conduct a comprehensive RCM audit at least once a year, with smaller, targeted audits quarterly. This ensures that your billing and payment processes stay aligned with: Final Thoughts Hidden RCM audit revenue leaks can significantly impact your bottom line if left unchecked. From missed charges to underpayments and inefficient A/R management, these issues are often invisible without a structured review process. A thorough RCM audit acts as both a diagnostic and a cure—revealing where money is slipping away and giving you the strategies to capture it. Bottom line: An RCM audit isn’t just about fixing problems—it’s about building a revenue cycle that’s efficient, compliant, and financially healthy for the long term.

Healthcare billing team reviewing RCM audit data to improve net collection rate in 2025
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How To Boost Net Collection Rate Through RCM Audits

How to Boost Net Collection Rate Through RCM Audits Healthcare practices across the United States are losing millions of dollars annually due to inefficient revenue cycle management. The culprit? Poor net collection rates that drain financial resources and threaten long-term sustainability. Your Net Collection Rate (NCR) measures how effectively your practice collects patient balances and insurance payments. It’s calculated by dividing total collections by total charges minus contractual adjustments, then multiplying by 100. A healthy NCR typically falls between 95-99%, but many healthcare practices struggle to achieve these benchmarks. According to HFMA, practices that conduct regular RCM audits see an average 10% increase in net patient revenue. This isn’t coincidence it’s the result of systematic identification and correction of revenue cycle inefficiencies. RCM audits serve as both diagnostic tools and strategic roadmaps for financial improvement, helping practices optimize their billing process while reducing costly errors. Why Your Net Collection Rate Matters More Than Ever Healthcare practices face mounting pressure to maintain strong financial health while delivering quality patient care. Your NCR directly impacts your practice’s ability to invest in new equipment, hire skilled staff, and expand services. When your net collections lag, the consequences ripple throughout your entire operation. MGMA data indicates that the average cost of a denied claim reaches $118 per claim. For practices processing hundreds or thousands of claims monthly, these denials quickly accumulate into substantial revenue losses. Low collection rates also strain relationships with patients. When medical bills contain errors or confusion, patients lose trust in your practice’s professionalism. This damaged confidence can lead to delayed payments, increased accounts receivable, and negative online reviews that hurt your reputation. Most importantly, poor financial performance limits your ability to focus on patient care. When administrative staff spend excessive time chasing down payments or correcting coding errors, they have less time for meaningful patient interactions and practice improvement initiatives. Understanding RCM Audits: Your Financial Health Check Revenue Cycle Management audits are comprehensive evaluations of your practice’s financial processes, from patient registration through final payment collection. These audits examine every touchpoint where revenue can be optimized or lost. Think of an RCM audit as a thorough medical examination for your practice’s financial health. Just as you wouldn’t ignore symptoms of illness in a patient, you shouldn’t overlook signs of revenue cycle dysfunction. Regular audits help identify problems before they become critical, allowing for proactive rather than reactive solutions. Effective RCM audits evaluate multiple components: patient registration accuracy, insurance verification processes, charge capture completeness, medical coding precision, claim submission timeliness, denial management effectiveness, and patient payment collection strategies. Each component offers opportunities to improve your net collections. How RCM Audits Boost Your Net Collection Rate Identifying and Reducing Denials Claim denials represent one of the largest obstacles to optimal net collections. A clinic in California increased its NCR by 15% after implementing monthly RCM audits focused on denial trends. The audits revealed that 40% of denials stemmed from just three common issues: incorrect patient information, missing prior authorizations, and outdated insurance details. RCM audits help practices track denial patterns across different payers, procedure codes, and providers. This data reveals whether denials result from systemic issues or isolated incidents. Armed with this information, practices can implement targeted interventions that dramatically reduce future denials. Improving Medical Documentation and Coding Accurate medical coding forms the foundation of successful revenue collection. A hospital in Texas reduced claim denials by 22% after training its coding staff based on audit findings. The audit identified specific areas where coders needed additional education, leading to more accurate claim submissions and faster payments. Documentation audits ensure that medical records support the codes submitted to payers. When documentation is incomplete or unclear, coders must make assumptions that often result in downcoded or denied claims. Regular audits help providers understand documentation requirements and improve their record-keeping practices. Optimizing Billing Processes Streamlined billing cycles accelerate payment collection and improve cash flow. RCM audits examine the time between service delivery and claim submission, identifying bottlenecks that delay payments. A practice in New York improved its documentation accuracy by 30% after adopting an automated audit tool that flagged incomplete charges before claim submission. Billing process optimization also involves evaluating charge capture accuracy. Many practices lose revenue because services aren’t properly documented or charged. Audits help identify missed charges and implement systems to prevent future revenue leakage. Minimizing Coding and Submission Errors According to HIMSS research, automation in RCM can reduce billing errors by up to 40%. However, technology alone isn’t sufficient practices need systematic approaches to error identification and correction. RCM audits provide this systematic approach by analyzing error patterns and root causes. Common coding errors include unbundling procedures that should be reported together, using outdated codes, and failing to apply appropriate modifiers. Submission errors often involve incorrect patient demographics, invalid provider identifiers, or missing required fields. Regular audits help practices identify these errors before they impact cash flow. Implementing Effective RCM Audits Establishing Regular Audit Schedules Consistency is crucial for successful RCM improvement. Monthly audits provide timely feedback for course correction, while quarterly comprehensive reviews offer deeper analysis of trends and patterns. The key is establishing a schedule that your practice can maintain consistently. Regular audits also help practices stay current with changing regulations and payer requirements. Healthcare billing rules evolve constantly, and practices that don’t adapt quickly fall behind in collections. Scheduled audits ensure that your practice remains compliant and competitive. Training Staff for Success Staff education represents one of the highest-return investments in RCM improvement. When front desk personnel understand insurance verification requirements, they collect more accurate information during registration. When providers understand documentation standards, they create records that support optimal coding. Training should be ongoing rather than one-time events. Regular educational sessions help staff stay current with best practices and regulatory changes. Many practices find that monthly training sessions, combined with individual coaching, produce the best results. Leveraging Technology for Automation Black Book Market Research reveals that nearly 90% of hospitals are investing in RCM technologies to improve financial outcomes.

Clean Claim Rate 2025
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Why Your Clean Claim Rate Matters in 2025 – And How to Improve It

Why Your Clean Claim Rate Matters in 2025 – And How to Improve It Clean claim rate 2025 Clean claim rate 2025 is more than a metric—it’s a key to financial survival for healthcare practices. As payment models evolve and denial rates increase, ensuring that your claims get accepted the first time is essential. This guide explores the importance of optimizing your clean claim rate in 2025 and provides proven strategies to increase your first-pass resolution ra Healthcare financial performance has never been more critical to organizational success. Among the key metrics that determine your practice’s financial health, clean claim rate stands as one of the most impactful yet overlooked indicators. Simply put, your clean claim rate represents the percentage of claims paid on the first submission without requiring corrections, additional information, or reprocessing. As we move into 2025, the landscape of healthcare revenue cycle management continues to evolve rapidly. Rising operational costs, changing payer requirements, and increasing regulatory complexity make optimizing your claim submission process more crucial than ever. Organizations that master their clean claim rates don’t just survive—they thrive with improved cash flow, reduced administrative burden, and stronger payer relationships. Understanding and improving your clean claim rate isn’t just about immediate financial gains. It’s about building a sustainable foundation for long-term success in an increasingly competitive healthcare environment. Why Clean Claim Rate Excellence Matters More in 2025 The healthcare industry faces unprecedented challenges that make clean claim rates more critical than ever before. Payer requirements have become increasingly stringent, with insurance companies implementing more sophisticated claim processing systems that automatically flag even minor discrepancies. What might have passed through as acceptable in previous years now triggers immediate claim rejection. Regulatory changes continue to reshape the billing landscape. Prior authorization requirements have expanded across multiple service categories, and payer-specific documentation standards vary significantly. Healthcare organizations must navigate these complexities while maintaining efficiency and accuracy in their claim processing workflows. Technology advancement has raised expectations across the board. Real-time claim adjudication systems now provide instant feedback, but they also demand higher accuracy standards. Practices that previously relied on resubmission strategies find this approach increasingly costly and time-consuming. Economic pressures amplify every inefficiency. With operating margins shrinking, healthcare organizations cannot afford the hidden costs associated with claim denials, reprocessing, and delayed payments. A robust clean claim rate directly translates to predictable revenue streams and better financial planning capabilities. The Revenue Impact of Clean Claim Rates Clean claim rates directly correlate with financial performance across multiple dimensions. Studies consistently demonstrate that organizations with clean claim rates above 95% experience significantly higher revenue collection compared to those operating below 85%. The difference compounds over time, creating substantial gaps in organizational financial health. Cash flow improvements represent the most immediate benefit. When claims process successfully on first submission, payments arrive faster and more predictably. This improved cash flow enables better operational planning, reduces borrowing needs, and provides greater financial stability during challenging periods. Administrative cost reduction offers another significant advantage. Processing claim rejections requires substantial staff time, from investigating denial reasons to correcting and resubmitting claims. High-performing organizations redirect these resources toward growth initiatives rather than corrective actions. Payer relationship strength also improves with consistent clean claim performance. Insurance companies value providers who submit accurate, complete claims because it reduces their processing costs. This positive relationship often translates to better contract negotiations, faster payment terms, and preferential treatment during policy changes. Consider the real-world impact experienced by Regional Medical Center, which implemented comprehensive claim scrubbing software and achieved a 92% to 97% clean claim rate improvement within six months. This 5% increase generated a 15% revenue boost, primarily through faster payment cycles and reduced rework costs. Proven Strategies to Improve Your Clean Claim Rate Successful clean claim rate improvement requires systematic approaches across multiple operational areas. Front-end processes deserve immediate attention, as accurate patient information collection prevents numerous downstream issues. Implementing real-time insurance eligibility verification catches coverage problems before services are rendered, eliminating a major source of claim denials. Staff training programs yield exceptional returns on investment. A small medical practice reduced claim denials by 20% after implementing standardized billing practices and comprehensive training for their administrative team. Regular education sessions keep staff current with evolving payer requirements and coding updates. Quality assurance protocols catch errors before claim submission. Establishing systematic review processes, even for experienced billing staff, identifies patterns and prevents recurring mistakes. Many organizations implement peer review systems where team members cross-check each other’s work. Data analytics provide powerful insights for continuous improvement. Multi-specialty clinics that leverage reporting tools to identify common coding errors and billing patterns achieve faster reimbursement cycles and improved cash flow. These insights enable targeted interventions rather than broad, less effective approaches. Denial management systems should focus on prevention rather than correction. Analyzing denial trends reveals systematic issues that, once addressed, prevent future rejections. Organizations that shift from reactive to proactive denial management see dramatic improvements in their clean claim rates. Technology Solutions for Claim Optimization Modern healthcare organizations increasingly rely on sophisticated technology solutions to achieve superior clean claim rates. AI-driven claim scrubbing software has emerged as a game-changer, automatically detecting potential issues before claim submission. These systems learn from historical denial patterns and flag potential problems that human reviewers might miss. Automated prior authorization systems streamline one of the most challenging aspects of claim processing. These tools maintain current authorization requirements across multiple payers and automatically check coverage before services are scheduled. The result is fewer authorization-related denials and smoother claim processing. Real-time eligibility verification tools prevent coverage-related rejections by confirming patient insurance status at the point of service. Integration with practice management systems ensures accurate information flows throughout the billing process. Revenue cycle management platforms provide comprehensive oversight of the entire claim lifecycle. These systems offer detailed analytics, automated workflows, and exception reporting that enables proactive management of potential issues. Electronic health record integration ensures clinical documentation supports billing requirements. Proper integration reduces transcription errors and ensures coding accuracy based on documented services. Healthcare

Prepare for RCM Audit
Audit

How to Prepare Your Practice for a Clean RCM Audit

Prepare For RCM Audit Prepare for RCM audit success by implementing structured processes that ensure billing accuracy, regulatory compliance, and strong financial health. A clean audit doesn’t just protect your revenue—it builds trust and operational efficiency across your entire healthcare practice. Preparing your healthcare practice for a clean RCM audit is essential to ensuring long-term financial health, improving billing practices, and reducing denial rates. Whether you’re preparing for an internal audit or an external audit, understanding the audit process and taking proactive steps can make a significant difference in outcomes. In this guide, we outline the key steps your organization can take to get ready for a successful revenue cycle audit and maintain compliance in 2025 and beyond. 1. Understand What an RCM Audit Involves A healthcare revenue cycle management (RCM) audit involves a systematic review of your billing processes, coding accuracy, documentation, and compliance procedures. The audit process typically reviews: You can learn more about the structure and scope of RCM audits at purekonect.com, which provides insights into optimized medical workflows. 2. Build a Robust Compliance Program Developing a strong compliance program is foundational for audit readiness. Your program should focus on: A well-structured compliance framework helps you identify and address red flags before they turn into major issues. For tools to document and track your compliance policies, check out flywheelsites.com. 3. Conduct Internal Audits Regularly Conducting audits internally prepares your team for formal evaluations. Monthly or quarterly internal audit cycles help you: Look into platforms like rhabits.io for digital tools that support team accountability and audit readiness. 4. Leverage Technology for Better Accuracy One of the fastest ways to ensure a clean audit is to leverage technology. Automated RCM solutions can: Advanced tools not only improve accuracy but also support a more efficient and transparent revenue cycle audit process. For emerging RCM solutions and integrations, cinemasie.com occasionally explores health tech innovations. 5. Train Staff on the Audit Process Every successful audit requires a well-informed team. Make sure your billing and coding staff understand: Staff who are clear on procedures and their role in ensuring compliance are less likely to make critical errors during daily operations. 6. Monitor and Improve Denial Rates High denial rates are a red flag during any RCM audit. Identify denial patterns and correct the source, such as: Improving first-pass resolution rates boosts revenue and shows auditors your team is committed to quality care and administrative efficiency. 7. Document Everything Clearly In audits, if it’s not documented, it doesn’t exist. Keep thorough records of: Real-time documentation tools can significantly reduce risk. Explore smart documentation practices and automation tips on fr-minecraft.net for creative system implementation ideas. Conclusion: Be Proactive, Not Reactive To prepare for RCM audit success, healthcare practices must proactively invest in compliance, technology, and people. By focusing on identifying compliance issues, conducting regular reviews, and using real-time tech solutions, your practice can stay ahead of the curve. Whether you’re fine-tuning your billing processes or ramping up your compliance program, the key is to plan ahead and document every step. A proactive approach ensures smoother audits, fewer financial disruptions, and stronger healthcare revenue cycle management (RCM).). Need expert help? Explore advanced RCM solutions today!

RCM performance KPIs
Audit

Top RCM KPIs Every Practice Should Monitor Weekly

Staying on top of your RCM performance KPIs is essential to maintaining a healthy healthcare revenue cycle. By tracking critical key performance indicators (KPIs) weekly, healthcare organizations can optimize medical billing, reduce denials, improve cash flow, and ensure their revenue cycle management (RCM) is performing at peak levels. Let’s explore the most impactful RCM performance KPIs that every clinic or billing department should be reviewing on a weekly basis. Book your free RCM Audit today to understand more. 1. Clean Claims Rate A strong clean claims rate indicates that claims are being correctly submitted the first time, reducing rework and speeding up payments. Learn more about submission accuracy on drchrono.com and alpacahealth.io. 2. Claim Denial Rate This KPI measures the percentage of claims denied by payers. A high denial rate signals issues in documentation, coding, or eligibility verification. Denial management resources are available on resolvepay.com and esoftskills.com. 3. Days in Accounts Receivable (A/R) This metric shows the average number of days it takes to collect payment after a claim is submitted. Read about optimizing A/R strategies on cgaa.org. 4. Net Collection Rate (NCR) The net collection rate (NCR) reflects the percentage of expected revenue collected after adjustments. NCR insights and calculation guides can be found at obiaks.com. 5. Gross Collection Rate This KPI shows the total percentage of payments collected against gross charges. Learn more at esoftskills.com and resolvepay.com. 6. Patient Collection Rate This reflects the percentage of revenue collected directly from patients. Resources on patient payment strategies at alpacahealth.io. 7. Cost to Collect This KPI measures the expense incurred for every dollar collected. Use tools from esoftskills.com to analyze billing efficiency. While denial rates focus on rejections, tracking the total number of claims submitted each week can help identify inconsistencies in billing activity and detect drops due to workflow gaps or staff performance. Additional insights are available at drchrono.com and alpacahealth.io. Weekly Monitoring: The Key to Better RCM Weekly review of your rcm performance kpis enables: Explore more revenue cycle management tools and training at alpacahealth.io and cgaa.org.

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